FAQ

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we accept both Credit/Debit cards and Paypal payments.

HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment submission will be automatically generated to Eurospec Accessories for your order.

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

WHAT HAPPENS IF THERE'S BEEN A DELIVERY MISHAP TO MY ORDER? (DAMAGED OR LOST DELIVERY)

1. Message us at info@eurospecaccessories.com.

2. In the event of lost mail, we will contact the delivery team and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.

HOW CAN I TRACK MY ORDERS & PAYMENT?

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you.

HOW DO I ACTIVATE MY ACCOUNT?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk/spam folder or contact us at info@eurospecacessories.com.

RETURN POLICY

All Sales are final. We accept returns or exchanges for items damaged in transit.

REFUNDS AND EXCHANGES

To be eligible for a refund or exchange, you must first email us within 7 days of receiving the items at info@eurospecaccessories.com to alert of of the damage, then return the damaged item to us. Upon receipt of the damaged item, we will ship out a replacement if available. If a replacement is not available we will refund the full purchase price of your item.